Privacy Policy

1. Overview

This Privacy Policy explains how Aviotra ("we", "us", "our") collects, uses, shares, and protects your information when you use our website and services for flights, hotels, car rentals, and tours/activities.

2. Information We Collect

  • Account data: name, email, phone, login credentials (as applicable).
  • Booking data: traveler/guest details, itinerary, preferences, booking references.
  • Payment data: payments are processed by third-party processors (e.g., Stripe). We do not store full card numbers.
  • Technical data: IP address, device/browser info, pages viewed, cookies/analytics.
  • Support data: messages sent to customer support.

3. How We Use Your Information

  • To provide booking services and manage reservations.
  • To process payments and prevent fraud.
  • To send confirmations and service updates.
  • To improve platform performance and security.
  • To comply with legal obligations.

4. Sharing Your Information

  • Travel suppliers: airlines, hotels, car rental providers, tour operators.
  • Technology partners: including Xeni API integrations.
  • Payment processors: to securely complete transactions.
  • Service providers: hosting, analytics, email, support tools.
  • Legal authorities: when required by law.

5. Cookies & Analytics

We use cookies to improve usability and analyze traffic. You can control cookies via browser settings, but disabling them may affect site functionality.

6. Data Retention

We retain data only as long as required for bookings, legal compliance, dispute resolution, and enforcement.

7. Security

We apply reasonable safeguards to protect your data, but no system is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your data.

9. International Transfers

Data may be processed outside your country due to global supplier operations.

10. Children’s Privacy

Our services are not intended for children. Contact us if you believe a child’s data was submitted.

11. Changes to This Policy

Updates will be posted on this page with a revised effective date.

12. Contact

For privacy questions, contact: help@aviotra.com

Last Revision Date: Jan 20, 2026